Got a beautiful bedroom set there. One piece got broken. Been five weeks and still waiting for replacement. It's still a good place to shop for quality furniture. Very helpful staff.
Always friendly people and willing to help you out as soon as you walk thru the door but once you say your just looking they back off and I love that, that is why we only buy from this place. They always have great prices!!! Chad is fantastic!!!
I’ve bought no less than five beds from them, and they’ve been so helpful. When my mattress buckled, it was replaced. I bought a couch from a competitor and it was destroyed in a year. Purchased a couch and recliner here. Been years and they’re amazing!
I really like this store. I can usually find the furniture I am looking for at a better price than anywhere else. Everything is good quality, and the service is excellent. Highly recommended.
We purchased a mattress from Bare Bones a while ago, I couldn't remember when and didn't have the receipt anymore. The mattress we purchased from them was actually 2 extra long twins to make up our king size bed (we were concerned a full king mattress wouldn't fit up the stairway). One side was sagging very badly. I called Bare Bones on a Saturday and told them what was happening and that I didn't know exactly when we purchased the mattress or if there was any warranty on it. She kindly looked up our account and found that we purchased it in 2011. She asked me to take pictures and email to them, which I did. I was told that someone would call me on Monday. True to their word, someone called me on Monday... Lyle. He was very understanding and offered us a generous amount of credit to replace the mattress. He also said that they were replacing both sides and not just the sagging xl twin. He asked that we come in when he was there, which we did on Wednesday. He was extremely helpful in helping us pick out a new mattress. When we sat down to do the paperwork (and, of course, I upgraded to a better mattress so we owed them a bit more than the credit) he let us know that they were also replacing the box spring which I never thought of replacing. When I looked at our old paperwork copy I realized he gave us FULL PRICE CREDIT towards the new mattress. Holy cow! We were very pleased. It continued with the delivery service. My husband was home when the 'guys' came to deliver it. He was very impressed with both of them. Very efficient and in-and-out quickly. They actually fit a full king size mattress up the stairs (thanks guys). This place has excellent service! Ask for Lyle and tell him Patty Wax (VanDyke) sent you. Thanks again for great customer service, Bare Bones... we'll be back!
Bare Bones is a US Furniture Store based in Glens Falls, New York. Bare Bones is located at 10 Sagamore St, Glens Falls, NY 12801, USA.
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